Terms & Conditions

Terms & Conditions


In this document, ‘we, us, our’ refers to Fruit Case. ‘Website, site’ refer to web address of Fruit Case which is https://thefruitcase.com. ‘You, your, customer, client, user’ refers to anyone visiting the website or placing an order by coming to our website or anyone to whom food, meal or any other consumable products have been delivered or are going to be delivered by us. The Fruit Case website is owned by Fruit Case and all its related trademarks and logos. All prices are listed in the Fruit Case Website are in Canadian dollars. All terms and conditions are governed by the province of Ontario, Canada.

Fruit Case may contain links to third-party websites. Fruit Case is not responsible for any third party website content links. Any links administered by the Fruit Case Website are provided for the customer and do not endorse Fruit Case.

By using this website, you agree and acknowledge to be bound by the terms and conditions mentioned herein in this document and also the privacy policy which is on the website. If you do not agree with the terms and conditions and the privacy policy, then discontinue using the website immediately.

You recognize and consent to ensure that the order placed by you is accurate. You agree that it is your responsibility to check the confirmation email that will be sent to you after you place an order with us. You understand that we reserve the rights to add deposits to maintain the quality of the product. We endeavour to make sure that the email provided by you is correct. But you agree that printed invoice is the full and final bill.

You agree that it is your responsibility to let us know about any omitted or rotten or marred product delivered to you, as soon as practicable. However, all invoices will be treated correct fourteen (14) days after date of issue.

You agree that we have the right to perform credit card pre-authorizations. All the credit card pre-authorizations will be performed one business day before the delivery. You understand and agree that in case there is any change in the credit card or banking information, you will notify us immediately about it and you will update that information on the account settings under your profile 2 days before your delivery day. In case there is any issue in the payment for the items delivered, we reserve the right to suspend your account with us and send your profile to collection agencies for recovery of the outstanding amount.

You agree, understand and give consent that we will communicate with you via email or by posting change notices on the website or by sending you electronic documents. You agree that all the electronic documents sent to you satisfy all the legal requirements and have the same force and effect as written documents. You can unsubscribe to our newsletter by sending us an email or by clicking on unsubscribe button.